Alan obtains ISO 27001 certification: a new milestone for your data security

• What is ISO 27001? 🤓
• Why did Alan go for this—voluntarily?
• 100% certified: every team, every location, every operation
• Just the beginning: our commitment to continuous improvement

At Alan, protecting your health means protecting your data—always. Today, we’re proud to share a major milestone: we’ve achieved ISO 27001 certification, the global gold standard for information security.

ISO 27001 is the international standard for managing information security. It lays out best practices and strict requirements for how organizations identify, manage, and reduce risks related to data protection. Having this certification means independent, recognized experts have confirmed that we meet the highest standards of security.

Because we believe trust is built on facts, not just promises. We see this certification as a testament to our maturity, and to the constant commitment we’ve made to protecting our members’ data over the years: ensuring that security success is not just an accident but the result of the normal operation/business-as-usual of the organization.

But we didn’t want to just tell you we’re serious about security—we wanted to prove it. That’s why, in an exercise of radical transparency, we invited independent, objective, and officially recognized experts to take a deep dive into everything we do, across all aspects of our business.

What makes this milestone even more meaningful:

• Our certification covers

  100% of Alan’s scope

  —all our teams, in every geography.

• It’s not just about our digital or tech work: our insurance and health partner operations are fully included.

• No shortcuts. No half-measures. Full commitment.

ISO 27001 isn’t the finish line. It’s a foundation for ongoing progress. We’re committed to continuous improvement—raising the bar every day to keep your data secure.

Thank you to all Alan teams for making security second nature, and to our members for your trust.

We’ll keep moving forward, together, for simpler, more human, and always safer healthcare.

Questions about security at Alan? Our teams are here for you in your member area or via our app.